Run your WhatsApp business from one inbox.
The WhatsApp CRM template — shared inbox, contact hub, sales pipelines, broadcasts, and no-code automations.
One toolkit for your WhatsApp business
Stop stitching together an inbox, a spreadsheet, and a broadcast tool. WebChat brings them together — and talks to WhatsApp natively.
Shared inbox
Every WhatsApp conversation in one place. Assign threads to agents, reply as a team, leave internal notes — and never drop a lead because two people thought the other was on it.
Thanks! Received it.
Do you ship to Brazil?
Price sheet attached.
Contact hub
Tags, custom fields, internal notes, and automatic deduplication. Import existing customer contacts via CSV effortlessly.
Sales pipelines
Drag deals through customizable stages. See what is won, what is slipping, and where revenue is stuck at a glance.
Broadcast campaigns
Send Meta-approved templates to segmented lists. Track delivery, open rates, reads, and customer replies in real time.
No-code automations
Welcome new contacts, chase unanswered replies, route leads by keyword. Visual drag-and-drop flow builder.
AI reply assistant
Bring your own OpenAI or Anthropic key — no per-seat AI markup. Draft replies in one click with smooth human handoff.
Real-time business analytics
Track team response times, conversation volume, open pipeline value, and agent performance without configuring complex BI tools.
Never drop a WhatsApp conversation again
Your whole team works from one inbox. Conversations can be assigned, tagged, and handed off without losing context. Real-time updates ensure two agents never reply to the same thread at the same time.
- Assign threads to specific agents or round-robin across team members
- Internal notes and team mentions that only your staff sees
- Unread badges and filters so urgent leads never slip through the cracks
- Deep-link directly into any conversation from deal cards and notifications
"Thanks! Received it. Can we schedule a demo?"
"Do you ship to Brazil? Looking for 500 units."
"Hi! Just saw your broadcast campaign on sale items."
Live in under 30 minutes
Most teams are up and running before their first coffee refill. No mandatory sales calls or complex setups.
Connect your WhatsApp
Paste your Phone Number ID and Access Token from Meta. Works with the official WhatsApp Business API or any approved Cloud API provider.
Bring in your contacts
Upload a CSV of existing customers or let inbound customer chats automatically populate your contacts list with tags and custom fields.
Reply, automate, measure
Collaborate on customer replies from the shared inbox, build automated follow-up flows, and watch your conversion pipeline grow.
Automate the repetitive, focus on the humans
Build flows that react immediately to WhatsApp events: welcome new contacts, chase unanswered replies, and route qualified leads by keyword. Conditions, waits, tags, deals — with a visual builder that feels intuitive and lightning-fast.
- Event triggers: new messages, new contact, keyword matches, tag changes
- Flexible actions: send template, add tag, create pipeline deal, trigger webhook
- Human-like delays and conditional branching trees
- Full execution logs so you always audit what executed and why
Turn conversations into revenue
Drag deals through custom stages, link them to contacts, and see exactly where revenue is getting stuck. Every deal keeps its WhatsApp thread one click away — so context never gets lost on a handoff.
- Unlimited custom pipelines and stages to match your sales process
- Interactive Kanban board with drag-and-drop mechanics
- Live deal value totals per stage and pipeline-wide
- One-click chat access directly from any deal card
See what is actually working
Response times, daily volume, pipeline value, and an unified activity feed. The dashboard tells you where attention is needed without you building a single manual report or spreadsheet.
- Live KPIs: active conversations, new contacts, open deals
- Inbound vs. outbound volume trends over 7, 30, and 90-day intervals
- Average first-response time tracking compared against team SLA targets
- Activity stream aggregating chats, deal moves, broadcasts, and automations
Questions, answered
Everything you need to know about the product, licensing, and setup.
Ready to stop switching between tools?
Fork the open-source WhatsApp CRM template and bring your WhatsApp conversations, contacts, and deals into one place.